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About Us The Bench Company are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
The Bench Company
The Beeches 54 Fridaybridge Road Elm Wisbech, Cambs PE14 0AT United Kingdom
Phone: 07989 057921
My VAT Registration Number 909805796
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment via Paypal. You do NOT need a Paypal account. Paypal will process your payment securely. Refer to www.paypal.co.uk for further information.
Paypal accept most major credit/debit cards.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling All out products are shipped via the Royal Mail.
The most appropriate method is used depending upon weight and size.
All products have a weight assigned to them and in the CHECKOUT the weights are added together and the total shipping is added BEFORE you confirm the transaction so if you feel the shipping is excessive you have the opportunity to change your mind.
Please note that, at present, we only deliver to the UK. Any enquiries from outside the UK please contact us via email and we will be happy to quote you a delivery charge. |
Delivery Schedule We aim to process and deliver your order within 7 - 10 working days.
The Bench Company is not held responsible for any industrial action that occurs whilst your order is in transit. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. |
Credit Card Security Using PayPal means you can shop safely without sharing your sensitive financial information with The Bench Company. Refer to www.paypal.co.uk for more information.
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| Guarantee We aim to provide complete customer satisfaction. If you are not totally satisfied with your delivery please contact us within 3 days of receipt of your order. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07989 057921 or write to us at The Beeches 54 Fridaybridge Road Elm Wisbech, Cambs PE14 0AT United Kingdom |
Privacy Policy The Bench Company do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
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